Skip to main content- Q-Missions overviewWhat Q-Missions adds, who does what, how points and Zinc rewards fit together, and what an administrator switches on and sets up first.
- Missions, quests and bountiesHow a Mission Manager gives agents work that earns points or a Zinc product: bounties that agents claim, quests with a Halo-checked or manager-confirmed finish, and missions that group quests.
- BountiesPost a bounty, see how agents are told about it and claim it, and follow it to payment, release, lapse, cancellation or expiry.
- Quests and missionsGive work to named agents or to a team with a quest, group quests into a mission, handle due dates and missed work, and see how the rewards are paid.
- How Halo completes bounties and questsUnderstand how QuantumOps decides from HaloPSA that a bounty or quest is done, how quickly it notices, and what to check when finished work is not paid.
- My missionsWhere an agent sees the quests given to them, claims bounties, finishes or releases a claim, and sees what they have earned.
- Rewards adminWhere a Rewards Admin connects the organization's Zinc wallet, chooses the physical products agents can earn or redeem, approves their orders and keeps spending inside a monthly budget.
- Setting up Zinc for rewardsConnect your own Zinc wallet step by step, save the office delivery address, set the monthly budget and approval rules, run a test order and go live.
- Catalog, orders and budgetFind or paste the Zinc products agents can earn or redeem, choose which sizes and colors to offer, approve, reject, cancel or return their orders, follow the monthly budget and know which alerts you will get.
- My RewardsSee your points and where they came from, redeem them for a reward, choose its size or color, choose where physical rewards are delivered and follow your orders.